Privacy Policy
Privacy Policy
Fujidenolo Solutions Co., Ltd. (hereinafter ‘FDS’) provides various services, primarily around planning and development of systems using medical images (X-rays, etc.) and other information relating to in-hospital diagnosis. We at FDS understand that appropriately handling and protecting personal information collected from all customers, including businesses with which we have business, is an important social responsibility, which is also fundamental to corporate activities. Based on this understanding, we have set forth the following privacy policy, with which our employees have been familiarized. We are committed to contribute to society through corporate activities emphasizing the importance of appropriate personal information protection and legal compliance.
1. OBTAINING AND USING PERSONAL INFORMATION
FDS will obtain personal information in an appropriate manner, with the purpose of usage thereof clarified, taking into consideration the business operations and corporate scale of FDS. We will appropriately use the personal information we have collected, only within the range of the purpose thereof, and will never use this personal information for other purposes, or disclose the personal information to a third party with the exception of cases with legal basis.
2. LEGAL COMPLIANCE
FDS will clarify and comply with laws relating to protection of personal information, Japanese government-issued guidelines, and other rules.
3. MANAGEMENT AND PROTECTION OF PERSONAL INFORMATION
FDS will strive to strictly manage customer personal information, prevent unauthorized access to personal information and leakage of personal information, counter risks of loss or damage, and to further improve prevention. We will periodically train employees, manage entry/exit to rooms and buildings, and strive to protect all information assets including personal information.
4.RESPONSE TO COMPLAINTS AND INQUIRIES
FDS will appropriately and speedily respond to inquires and complaints regarding personal information, based on rules such as the Private Information Protection Law.
5. CONTINUOUS IMPROVEMENT OF PERSONAL INFORMATION PROTECTION MANAGEMENT STRUCTURE AND FRAMEWORK
FDS will implement corporate-wide efforts to continuously improve internal rules and implementation thereof under our personal information protection management structure.
Fujidenolo Solutions Co., Ltd.
Representing executive : Fumitaka Kanda
GDPR Privacy Policy
This Privacy Policy only applies to processing of personal data subject to EU General Data Protection Regulation 2016/679 (“GDPR”).
1. PURPOSE OF THIS PRIVACY POLICY
This Privacy Policy aims to give you information on the way of processing (including, but not limited to, collection, use, storage, disclosure by transmission) of personal data relating to an identified or identifiable natural person in EU by Fujidenolo Solutions Co., Ltd. (the “Corporation” or “we”) as a data controller or processor.
We will respect the right to privacy of individuals and comply with data protection and privacy related laws and regulations including GDPR.
2. LEGAL GROUNDS FOR LAWFUL PROCESSING OF PERSONAL DATA
We will use personal data only when relevant laws and/or regulations (in particular GDPR) allows us to do so.
When we process personal data, we will rely on at least one of the legal grounds for lawful processing.
We have set out below a description of (a) purposes for processing personal data, (b) types of personal data and (c) legal grounds for lawful processing of personal data.
(1) Customer Information
We obtain and process the following personal data (“Customer Information”) of a customer or distributor as a controller. (If the customer or distributor is a corporation or other organization, an individual person who is in charge will be subject thereto. The customer, distributor and individual person in charge are hereinafter referred to as the “Customer”.)
| (a) Purposes for Processing Personal Data | (b) Types of Personal Data | (c) Legal Grounds |
| 1. To register a new customer and customer support | ・Full Name ・Address ・Email Address ・Fax number ・Phone number ・Country ・Company Name / Organization Name / School Name ・Occupation ・Department / Faculty / Laboratory ・Usage environment ・Contents of inquiry / opinion etc. |
・Performance of Contract ・Legitimate Interests |
| 2. To implement matters for supply of products and services, provide customer support | In addition to the information under the preceding paragraph １, ・Purchase history ・Content of contract ・Payment information (credit card, bank account etc.) ・Usage status of our product, service etc. |
・Performance of Contract |
| 3. To announce events, introduce new products and services, advertise and solicit our products and services | ・Full Name ・Company Name ・Address ・Email Address |
・Consent by the Customer |
| 4. Survey on the number of users of our website, normal display of our website, improved convenience of our website, other appropriate operation of our website, usage analysis of websites including our own website, and provision of marketing advertisements | ・IP Address ・Cookies |
・Legitimate Interests ・Consent by the Customer |
(2) Patient Information
For the provision of our services, we obtain and process the following patient’s personal data in accordance with the measures designated by a Customer who is a medical personnel (“Patient Information”). The Customer decides the purpose and measure of processing of the Patient Information as a controller, and we shall not process the Patient Information for our own purposes.
| (a) Purposes for Processing Personal Data | (b) Types of Personal Data | (c) Legal Grounds |
| 1. To provide our services (storage of Patient Information in the designated cloud service by Customer) | ・Full Name ・Age ・Sex ・ Date of Birth ・ID ・Inspection information (including images and doctor’s opinion) |
・Consent by a patient ・Paragraph 2(h), Article 9 of GDPR (processing pursuant to contract with medical professional) |
3. SOURCES OF PERSONAL DATA
We collect Customer Information directly from the Customer, indirectly from distributors and/or public sources, and collect Patient Information indirectly from the Customer.
4. SHARING AND DISCLOSING PERSONAL DATA
We share and disclose personal data to the following third persons in accordance with GDPR for the purpose stipulated in this Privacy Policy:
(1) Customer Information
・Distributors of our service
・Cloud Computing Service Provider who controls the customer information
・Parent company
(2) Patient Information
・Amazon.com (cloud computing service provider)
・Medical personnel or other designated medical personnel who provides Patient Information
We may transfer Patient Information to a data center controlled by Amazon.com located in the following non-EEA regional third countries for storage of Patient Information at Customer’s choice: Japan, United States of America, Singapore, India, Brazil
5. RETENTION PERIOD OF PERSONAL DATA
We will retain Customer Information and Patient Information only to the reasonable extent necessary to archive the purposes for processing personal data. Specific retention periods are decided based on the following considerations: the purpose for obtaining and processing personal data; the nature of personal data; and the necessity of retaining personal data for legal or business reasons.
6. LEGAL RIGHTS OF CUSTOMERS
If certain conditions are satisfied, the Customer may have the following rights in relation to Customer Information.
(a) To request access to Customer Information: the Customer can receive a copy of Customer Information held by us and check the status of lawful processing of such Customer Information.
(b) To request correction of Customer Information: the Customer can correct incomplete or inaccurate relevant Customer Information, however, we may need to verify the accuracy of such new data provided to us.
(c) To request deletion of Customer Information: the Customer can ask us to delete relevant Customer Information if there is no good reason for us to continue to process it. However, for specific legal reasons, we may not be able to comply with the Customer’s request to delete Customer Information.
(d) To make objection on inappropriate processing of Customer Information: the Customer can make an objection on processing of relevant Customer Information.
(e) To request restriction on processing of Customer Information: the Customer can ask us to suspend the processing of Customer Information.
(f) To request the data portability of Customer Information: the Customer can receive relevant Customer Information in a structured, commonly used, and machine-readable format and has the right to transfer that data to another controller without our hindrance.
(g) To withdraw the Customer’s consent to process Customer Information: the Customer can withdraw its consent to process Customer Information. This will not affect the lawfulness of any processing carried out before such withdrawal. If the Customer withdraws his/her consent, we may not be able to provide certain products or services to the Customer. We will advise the Customer if this is the case at the time of such withdrawal by the Customer.
The Customer has the right to make a complaint against the relevant supervisory authority in the member state of the habitual residence of the Customer. However, we would appreciate it if the Customer gives us a chance to deal with Customer’s concerns as the first step prior to the Customer approaching such supervisory authority.
A patient who is a data subject of Patient Information may also have the same rights with respect to Patient Information under paragraph (a)~(g) above, however, we have no rights or obligations to deal with such rights in relation to Patient Information. Please contact the medical personnel who is the controller of Patient Information.
7. USE OF THE INTERNET
With respect to the collection of Customer Information from websites, we use Secure Sockets Layer (SSL) in our website to transfer Customer Information safely by encrypting it. For improvement of our service, we use Google Analytics from Google, Inc., and HubSpot from HubSpot, Inc., to measure our website performance and analyze through text file “Cookies”. Please note that Customer Information, such as IP address, may be collected by Google, Inc., and HubSpot, Inc., when we use Google Analytics and HubSpot. We use Customer Information collected by Google Analytics and HubSpot only for usage analysis of the websites and processing purposes stipulated in Section 2 of this Privacy Policy.
When Customer Information is provided by the Internet (Email), please confirm and acknowledge that a secure transmission is not guaranteed.
*For the avoidance of doubt, a Customer may reject “Cookies” through browser operation; provided however, in that case, part of our website’s functions may not be used.
Please refer to the following URL for more details about Google Analytics and HubSpot.
- Google Analytics Terms of Service https://marketingplatform.google.com/about/analytics/terms/gb/
- HubSpot Customer Terms of Service https://legal.hubspot.com/terms-of-service
8. CONTACT INFORMATION
For questions and/or inquiries regarding this Privacy Policy, please contact us or our representative set out below. Please contact the Corporation before approaching the Representative.
(a) The Corporation
Fujidenolo Solutions Co., Ltd.
Address: FRC Building 9F, 1-14-1 Tanotsu Higashi-ku, Fukuoka Japan 813-6591
Email : support@fujidenolo-s.co.jp
Website : https://fujidenolo-s.co.jp
(b) Representative
LCA Studio Legale
Via della Moscova 18, 20121 Milano, Italy
Pone: +39 027788751
Email: gianluca.decristofaro@lcalex.it
9. UPDATES TO THIS PRIVACY POLICY
This Privacy Policy may be updated from time to time. The latest version will be posted on our website.
About handling personal information
Fujidenolo Solutions Co., Ltd. handles personal information by lawful and fair means as described below.
1. PURPOSE OF USING PERSONAL INFORMATION
(1) For software development, and server operation and management.
(2) To provide services related to transactions with customers.
(3) For employment of employees and labor management.
Please refer to “5. INTERNET USAGE” on the purpose of using “Cookie”.
2. PROVIDING PERSONAL INFORMATION TO THIRD PARTIES
FDS will not provide personal information of any person to a third party without the prior consent of said person, with the exception of cases with legal basis. Those providing information of another person to FDS should do so upon having obtained consent of said person.
3. USING AND MANAGING PERSONAL INFORMATION
(1) FDS will strive to maintain the contents of collected personal information so as to be accurate and up-to-date, and will employ organizational, human, physical, and technological safety management means to manage and protect collected personal information by appropriate methods, so as to prevent leakage, loss or damage of personal information, and to achieve all other forms of safe management of personal information.
(2) FDS may not be able to allow customers who do not provide personal information (company name, name of representative, etc.) to use the system development and server operation management business provided by FDS.
(3) If there is insufficient, incorrect, or fraudulent information in the personal information collected by FDS, the person providing said information may not be able to receive services from FDS or may be excluded from consideration for employment.
(4) FDS may share and use the collected personal information with the following company.
Fujidenolo CO., LTD.
Personal information to be shared and used: address, name, E-mail address, Telephone number
Contact:
Fujidenolo CO., LTD.
Management Department
Phone: JAPAN +81-568-74-1757
E-mail : webmaster@fujidenolo.co.jp
4. DISCLOSURE/CORRECTION/USAGE TERMINATION/DELETION OF PERSONAL INFORMATION
If a person indicates desire to disclose/correct/terminate usage or the like of personal information of said person, FDS will faithfully handle this request unless under special circumstances. After procedures to disclose/correct/terminate usage or the like of personal information, the personal information collected for personal identification will be shredded and disposed in accordance with FDS’s safety management measures.
5. INTERNET USAGE
Regarding collection of personal information from website, our website uses SSL technology to encrypt and transmit personal information securely. In addition, in this website, we take statistics of our website using Google Analytics of Google, Inc. and HubSpot of HubSpot Japan KK in order to improve services. The analysis may be performed through the text file “Cookie” generated along with this, for this case, part of user information such as IP address may be collected by Google, Inc. and HubSpot Japan KK. We use this information only for the purpose of tracking and analyzing the usage of websites, including ours, generating reports for the website operators, providing advertising in line with the interests of the customers, and providing other services. By using this site, users are deemed to have given permission for such data processing performed by Google, Inc. and HubSpot Japan KK in the manner and purpose described above.
In addition, when personal information is provided via the Internet (E-mail), please be aware that secure communication is not secured before sending it.
* Furthermore, it is possible to reject “Cookie” by user’s browser operation. However, for this case, some of the functions of this website may not be available.
6. CONSULTATION/INQUIRY SERVICES
Please contact the following with inquiries or comments on our handling of personal information.
CONSULTATION/INQUIRY SERVICES FOR PROTECTION OF PERSONAL INFORMATION
Phone: JAPAN +81-92-626-7002 (Weekdays 10:00 to 17:00)